Frequently Asked Questions
Where do I park when I arrive for my appointment?
Please arrive 10 minutes before your scheduled appointment to ensure a punctual start time for your treatment.
There are multiple parking areas at the Malibu Bungalows where Solstice Skin Studio is located. Three parking spaces are available in the front of the property on PCH, located between Little Shop Vintage and the Malibu Bungalow Flower Shop. Additional parking spaces are located on the side of the bungalows on Las Flores Canyon.
What is the Solstice Skin Studio cancellation policy?
Your appointment time is reserved exclusively for you. To respect the time of our clients and team, we kindly ask that you review our cancellation policy.
Cancellations Made the Day Before Your Appointment:
Appointments canceled at any time the calendar day before your scheduled service will receive a full credit to your account to be used toward a future appointment.
Same-Day Cancellations:
Appointments canceled on the same calendar day as your scheduled service will be charged 50% of the service total. This fee is non-refundable and will not be credited toward a future appointment.
No-Show Appointments:
Clients who fail to show up without notice will be charged 100% of the scheduled service. This fee is non-refundable and not eligible for credit.
By booking an appointment, you acknowledge and agree to this policy.
Can I decide which facial I want day of appointment?
Absolutely! Enough time is blocked out after each session just in case a client is unsure about which treatment they want and may want a longer session too.
How often is facial sculpting massage recommended?
2-4 weeks is a beautiful timeframe to really see results and help aid in pain management. We are training the muscles in the face to relax — this will help prevent headaches, TMJ, sinus issues, neck & shoulder discomfort.
Are there any side effects that I should be aware of after this treatment?
Muscles in the face may feel tender and sore. We are using firm pressure while massaging the face. Skin may be flushed as well, this is not a concern. We are increasing blood circulation and oxygen in the skin.
What are some tips to maintain facial results?
Drink lots and lots of water to help continue flush out toxins. Limit salt and sugar intake. Keep skin hydrated with a facial oil or balm. Wearing sunscreen is key.